![]() We haven't had any problems, however, I haven't deployed it for 10,000 users -which would be a totally different thing. The solution seems to be quite easy to scale in the market that we serve, which would be up to a hundred or so users. Our clients are all small businesses generally. What do I think about the scalability of the solution? One time, when we upgraded Windows, it wasn't compliant and I remembered that my business partner told me that he had to go to Sophos for help. They quickly resolved the problem.We've had very few issues. Thinking back on it, we only ran into maybe one bug in the whole time we've used the product. What do I think about the stability of the solution? The company has been deploying Sophos for 15 years or so. I've been dealing with the solution for a year and a half. I don't know which one it is, Help me find it so I don't have to turn everything off." Otherwise, I've got to turn off the whole thing and switch them on one by one, which is time-consuming.Ħ08,713 professionals have used our research since 2012. ![]() You should be able to say "Okay, so I blocked them somehow with one of these things. Like in banking, they get a lot of offsite services. It would be ideal if you could just flip the switch, and it turns them all on.Also, after you've turned this stuff on in mass like that, you sometimes don't immediately know what the problem is if they all of a sudden can't talk to vendor X. You can create your own template and stuff like that, however, they haven't yet spent a whole lot of time figuring out if you're in the, I don't know, medical business and you need HIPAA and you need this and that, these are all the standard things you ought to deploy. It's not that you can't have a template in there. This is what we recommend for standard workstations that are running under normal circumstances. I would like to see a templated selection of items that ought to be implemented, that right out of the gate, you can just turn on. The number one thing I would like is if their support could be a little faster and it would be a little easier to get a hold of support when you need them. From a corporate perspective and from a customer perspective, switching is very difficult to do. There's always room for improvement in pricing. You would get a message for this, however, you never really know if this was really a bad guy or just some 16-year-old who knows computers. It might be nice to have a view of what has come at us. You're blocking certain types of traffic. I don't know how many infections this protected us from. They keep us up to date on any changes that the solution has. We've been happy with it and we've been happy with the training that Sophos has. Occasionally, we do get noticed, however, we don't always get noticed, and I sometimes wonder is that just due to the fact that our client computers are tough to get at? We also deploy the Sophos Firewall on client sites, and it's relatively difficult for a bad guy to get in there. The updates and a lot of the day-to-day fiddling that you would have to do with it, can all be done from the cloud so it's easy to manage, and very easy to administer. We can see if anything's going on, at least from Sophos' perspective. The reporting is pretty good up on the Sophos side. Basically, if a lot of people are looking maliciously at any of our clients, they aren't getting very far. Otherwise, we've been very well protected. By that I mean, if we had three attacks over the 15 years I'd be kind of surprised, That's usually due to the fact that somebody was doing something stupid. We have not had a lot of problems with infections. We haven't had a lot of trouble, and prior to using the Sophos product, we were using a lot of Symantec products and occasionally some others. ![]() We've been deploying Sophos Firewall for probably 15 years now. Without a doubt, this product has helped our organization. We primarily use the solution for malware protection.
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